Frequently Asked Questions

Yes, the Vision Guider will accept all three.

We also have 135 songs for you to choose from in our Music Library.

Q. #4: How long can I make my voice recordings?

This depends on the speed and age of your computer and how much memory you have.
The voice file is saved using WAV technology. This technology is very good for sound quality, but the downside is that it is a very large file. This means that the longer the voice recording, the more memory that is being used on your computer, the greater the chances of having a challenge (e.g. slow computer, frozen computer, combining errors).

We are however in the process of developing a product that can handle large voice recording files (25+ minutes). This product will be available July 2008

Q. #5: I am a hypnotherapist and/or life coach, can I use your product to create CD's for my clients?

Yes you can ....but 2 things to keep in mind:

the music that Got Vision.com provides in the Music Membership are intended for your own personal use only. If you intend to create your CD's for purchase, you will need to provide your own music. Please check out our Resources page for some music choices. It is the user's responsibility to be aware of copyright laws in his/her country. Got Vision.com implores you to respect all copyright laws and respect the rights of the copyright holders of any material you record. Purchasing a membership from Got Vision.com does not give you license to share or publicly use copyrighted material. You must obtain your own royalty free licence.

Q. #6: Can I legally use your music or my own, burn a CD or make a MP3 and allow others to hear it?

Got Vision.com has purchased Royalty-Free Music Licenses for the music provided in the Got Vision Music Library. It is legal for you to use provided that the following is true:

You do not sell your CD or Mp3 files

You do not use the music in its original form (without vocals)

It is for your own personal use. You do not use your CD or Mp3 in a public situation (e.g. seminar) **
** If you intend to use it publically, then you will need to check with the copyright laws from the artist. Purchasing a membership from Got Vision.com does not give you license to share or publicly use copyrighted material. If you are using your CD's or MP3's, then you will also need to check the copyright for that particular artist. It is the user's responsibility to be aware of copyright laws in his/her country. Got Vision.com implores you to respect all copyright laws and respect the rights of the copyright holders of any material you record.

Q. #7: If I have a challenge using the Vision Guider, can I get help?

Yes, we will do our best to answer your question within 24 - 48 hours of your request.

If you are having a challenge with your microphone or the product, please check 1st check out the Help Section in the Vision Guider before contacting us.

Q. #8: I do not have a CD burner nor do I have access to a CD burner.

On our Resources page (under the Electronic Equipment section), we provide you several different links to purchase you own CD burner (highly recommended if you are considering a membership). You can most likely find one for under $60.

Q. #9: Do you share my account information or e-mail address with anyone?

No. Please read our Privacy Policy.

Q. #10: Do I pay any taxes?

Since the Vision Guider is available through a download and it is not a tangible product, you do not pay taxes. If you require a CD and/or microphone to be sent to you, and if you live in the State of Nevada, you pay tax only on the CD and/or microphone.

Q. #11: Will I be able to play the CD I created in my CD player?

Yes, the Vision Guider creates a CD in WAV format that will work on virtually all new and old CD players.

Q. #12: I have purchased the Vision Guider, where do I download the product?

Please visit: Download Product and follow the instructions.

Q. #13: I cannot remember my Username and Password.

Please visit: Username and Password

Q. #14: Is it safe for me to use my credit card on your site?

Yes, our site uses technology that ensures your personal and payment information is kept confidential and secure. Please visit our: Secured Policy for more details.

Q. #15: After I purchase, how soon will I receive your products?

After you purchase, you will immediately be given the opportunity to create a Username and Password and download the product. The Vision Guider is downloadable software and will not be sent in the mail. If you order a microphone, it will be shipped in 3 - 7 business days for Canada and USA and it will be 5 - 10 business days for International.

Q. #16: Can I use the Vision Guider to make a subliminal CD?

No, we do not use subliminal technology in the Vision Guider. Our product is designed to use consciously while waking up, going to sleep, brushing your teeth, exercising, doing housework etc... We recommend listening to the words and saying them out loud to help you to "feel" what you desire and to raise your vibration.

If you would like to use subliminal technology, we recommend:

Subliminal Studio

Q. #17: Can I use your product on more than 1 computer (e.g. my laptop and my home computer)?

Yes, please email us and let us know. We will change our database to allow more than 1 download.

Q. #18: My computer crashed, can I re-download your product?

Yes, please email us and let us know. We will change our database to allow more than 1 download. To re-download the Vision Guider, please visit: Download Product and follow the instructions.

Q. #19: Can I use Itunes MP4's in the Vision Guider?

No, the Itunes MP4's are patented technology only to be used in Itunes products. However, there are free conversation programs you could use to convert your MP4's to MP3's. We also have had some of our customers tell us that they burned their itunes MP4's to a CD, then imported the music into the Vision Guider using the "Music on My CD" option in the Vision Guider.

Q. #20: How do I pay for your product?

We accept Visa, MasterCard, Amex, Paypal. If you wish to use a check, please contact us and we can make arrangements.

Q. #21: Can I purchase the Vision Guider for someone else?

Yes, please visit: Gift Certificate for more details.

Q. #22: Will I have to buy a microphone to use your product?

You will need a microphone to record your voice. If you have a laptop, we DO NOT recommend using your laptop's built in microphone. Your voice may be muffled and distant sounding.

Q. #23: What if I do not like your product? Do you have a guarantee?

Yes, we offer a 1 year guarantee. For more details, please visit: Guarantee

Q. #24: Do I need the internet to use your product?

Yes and No. You need the internet the very 1st time you use the product (to authorize your Username and Password) and to use the Got Vision Online Music Library. If you have already signed in the 1st time and you do not want to use the Music Library, then you do not need the internet.

View our Privacy Policy