Frequently Asked Questions

Windows Vista, Windows XP, Windows XP Pro, Windows 2000.

Our Mac version is not quite ready. If you would like to be notified when it is ready, please join our list at www.gotvision.com/macusers.php

Yes! We also have over 250 songs for you to choose from in our Music Library.

No, the Itunes M4P's are patented technology only to be used in Itunes products. You can only use MP3's in the Vision Guider. However, there are free conversation programs (that you can find on the internet) that you could use to convert your M4P's to MP3's. We also have had some of our customers tell us that they burned their itunes MP4's to a CD, then imported the music into the Vision Guider using the "Music on Your CD" option in the Vision Guider.

Got Vision.com has purchased Royalty-Free Music Licenses for the music provided in the Got Vision Music Library. It is legal for you to use provided that the following is true:

You do not sell your CD or Mp3 files

You do not use the music in its original form (without vocals)

It is for your own personal use. You do not use your CD or Mp3 in a public situation (e.g. seminar, commercial website) **

** If you intend to use it publically, then you will need to check with the copyright laws from the artist. Purchasing a membership from Got Vision.com does not give you license to share or publicly use copyrighted material. If you are using your CD's or MP3's, then you will also need to check the copyright for that particular artist. It is the user's responsibility to be aware of copyright laws in his/her country. Got Vision.com implores you to respect all copyright laws and respect the rights of the copyright holders of any material you record.

Yes, you can use our product, but you must provide your own "royalty-free" music. It is the user's responsibility to be aware of copyright laws in his/her country. Got Vision.com implores you to respect all copyright laws and respect the rights of the copyright holders of any material you record. Purchasing a membership from Got Vision.com does not give you license to share or publicly use copyrighted material. You must obtain your own royalty free licence.

Yes, we will do our best to answer your question within 24 - 48 hours of your request. Please 1st check out the Help Section in the Vision Guider before contacting us.

No. Please read our Privacy Policy.

Since the Vision Guider is available through the internet and it is not a tangible product, you do not pay taxes. If you require a CD and/or microphone to be sent to you, and if you live in the State of Nevada, you pay tax only on the CD and/or microphone.

Yes, the Vision Guider creates a CD in a CDA format that will work on virtually all new and old CD players.

Secure Ordering Our site uses technology that ensures your personal and payment information is kept confidential and secure. ABOUT SSL CERTIFICATES Shopping on our site is safe! When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions. The VeriSign (PayPal) Secure Site Seal assures you that this web site has been authenticated by PayPal and that confidential transactions with our site are secured by SSL encryption.

After you purchase, you will immediately be given the opportunity to create a Username and Password and download the product. The Vision Guider is downloadable software and will not be sent in the mail. If you order a microphone, it will be shipped in 3 - 7 business days for Canada and USA and it will be 5 - 10 business days for International.

No, we do not use subliminal technology in the Vision Guider. Our product is designed to use consciously while waking up, going to sleep, brushing your teeth, exercising, doing housework etc... We recommend listening to the words and saying them out loud to help you to "feel" what you desire and to raise your vibration. If you would like to use subliminal technology, we recommend: Subliminal Studio

Yes, you will be able to access your account from any computer. But your personal files will be on the computer that you created them on. You may use the "Share Your Files" feature (coming soon), to transfer your files to the other computer.

We accept Visa, MasterCard, Amex, Paypal. If you wish to use a check, please contact us and we can make arrangements.

You will need a microphone to record your voice. If you have a laptop, we DO NOT recommend using your laptop's built in microphone. Your voice may be muffled and distant sounding. You can purchase a microphone from us when you buy the Vision Guider. If you buy a full membership, you will receive a microphone as a bonus gift.

Yes, please visit our End User License Agreement for more details.

Yes, in order to see the software, you must have at Adobe Flash Player (minimum Version 8). Adobe Flash Player is the world's most pervasive software platform, used by over 2 million professionals and reaching 99.0% of Internet-enabled desktops in mature markets as well as a wide range of devices. Adobe Flash Player

Sorry, Adobe Flash Player is created by Adobe (not GotVision.com). You will need to contact them for support. You can also try searching the internet for help.
Adobe Flash Player

If you are NOT a Vista user, please Contact Us and let us know what the error messages are.

If you are a Vista user, please make sure that you have downloaded the Vista version and have followed (closely) all the Vista instructions to download and to use the Vision Guider. At the very bottom of the Vista Download, page there are instructions to correct the error messages.

Vision Guider Help

Yes, we have several different ways you can earn commissions: Share and Earn